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About Click and Collect

Click and collect is a FREE service offered by Paragon Service Point UK. It combines the ease and speed of purchasing online with access to our extensive network of branches.

You can use this service by selecting 'Click and collect' on the Checkout Page. Once selected choose which of our 22 branches you would like to collect your purchase from.  If you place your click and collect order before 2pm, it will be ready for collection after 4pm the following day.

Click and Collect Branch Locations

London

Paragon Service Point Battersea
Gartons Way
London
SW11 3SX

Paragon Service Point Bermondsey
Unit 24 Bermondsey Trading Estate
Rotherhithe New Road
London
SE16 3LL

Paragon Service Point Camden
Unit 3
8/14 William Road
London
NW1 3EN

Paragon Service Point City
1-2 Domingo Street
London
EC1Y 0UT

Paragon Service Point Covent Garden
81 Endell Street
London
WC2H 9AJ

Paragon Service Point Croydon
5 – 7 Dingwall Road
London
CR0 2NA

Paragon Service Point Docklands
Unit P 2d/16 Project Park
North Crescent, Canning Town
London
E16 4TG

Paragon Service Point Hammersmith
141 King Street
London
W6 9JG

Paragon Service Point Heathrow
Unit 6, Liddall Way Industrial Estate
Horton Road
West Drayton
UB7 8PG

South West

Paragon Service Point Cardiff
Unit 8, Quay Point, Collivaud Place
Ocean Way
Cardiff
CF24 5HF

Paragon Service Point Cheltenham
Unit 5 Enterprise Way
Cheltenham Trade Park
Cheltenham
GL51 8LZ

Paragon Service Point Southampton
Anchor House, School Lane
Chandlers Ford, Eastleigh
Southampton
SO53 4DY
 

Midlands

Paragon Service Point Birmingham
Unit 2B, Forward Park
Bagot Street
Birmingham
B4 7BA

Paragon Service Point Milton Keynes
Unit 10, Maryland Road
Tongwell
Milton Keynes
MK15 8HF

North

Paragon Service Point Leeds
76 Wellington Street
Leeds
LS1 2AY

Paragon Service Point Liverpool
19 Brunswick Street
Liverpool
L2 0PJ

Paragon Service Point Manchester
Vicus Building
73-83 Liverpool Road
Manchester
M3 4AQ

Paragon Service Point Middlesbrough
Unit 1 Stephenson Court
Skippers Lane Industrial Estate
Middlesbrough
TS6 6UT

Scotland and Northern Ireland

Paragon Service Point Aberdeen
Greenbank Crescent
East Tullos Industrial Estate
Aberdeen
AB12 3BG

Paragon Service Point Edinburgh
12/13 Drumsheugh Place
Edinburgh
EH3 7PT

Paragon Service Point Glasgow
539/543 Sauchiehall Street
Glasgow
G3 7PG

Paragon Service Point Belfast
Unit 6 West Bank Business Park
West Bank Drive
Belfast
BT3 9LA
 

Click and Collect - Frequently Asked Questions:

How will I know when my Click & collect order is ready?

We'll send you an email when your order is ready.

What do I need to bring to collect my order?

We need to see proof of ID. This can be a current photo driver's licence or passport. We cannot release your order without seeing your ID.

Can someone collect on my behalf?

We're happy for someone else to collect your order, but to prevent fraud, the person you've nominated must present your order number and their own photo ID (passport or photo driving licence).

How long will you hold my order?

We’ll hold your order in store for 14 days. 

Which Paragon Service Point branch will my order go to?

When you place your order, you’ll be able to select a branch that’s convenient to you. 

What time shall I pick up my order?

Any time after 4pm. Do check the opening times of your chosen branch as they all differ. Find you nearest branch here

I’ve lost my order confirmation email.

Please check the junk mail folder within your email account, as occasionally confirmation emails can end up here.

If you cannot find your confirmation mail, we may still be able to release your order. Bring your photo ID or passport and quote your name and postcode at the reception desk.

To keep your order safe, we don’t let anyone collect on your behalf unless they have your order number and their photo ID.

I haven’t received an email to confirm my order has arrived.

Please check the junk mail folder within your email account, as occasionally confirmation emails can end up here. Otherwise please contact using our Contact Us page here

I was unable to collect my click & collect order. When will I be refunded?

As each order is individually printed we cannot offer a refund if it is not collected within 14 days of the order being placed.

I would like to return my click & collect order.

You can return a click & collect order to the same Paragon Service Point branch it was collected from. For further information on our Returns Policy, please click here to read our Terms and Conditions

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