About Click and Collect
Click and collect is a FREE service offered by Paragon Service Point UK. It combines the ease and speed of purchasing online with access to our extensive network of branches.
You can use this service by selecting 'Click and collect' on the Checkout Page. Once selected choose which of our 22 branches you would like to collect your purchase from. If you place your click and collect order before 2pm, it will be ready for collection after 4pm the following day.
Click and Collect Branch Locations
Paragon Service Point Battersea
Paragon Service Point Bermondsey
Unit 24 Bermondsey Trading Estate
Rotherhithe New Road
Paragon Service Point Camden
8/14 William Road
Paragon Service Point City
1-2 Domingo Street
Paragon Service Point Covent Garden
81 Endell Street
Paragon Service Point Croydon
5 – 7 Dingwall Road
Paragon Service Point Docklands
Unit P 2d/16 Project Park
North Crescent, Canning Town
Paragon Service Point Hammersmith
141 King Street
Paragon Service Point Heathrow
Unit 6, Liddall Way Industrial Estate
Paragon Service Point Cardiff
Unit 8, Quay Point, Collivaud Place
Paragon Service Point Cheltenham
Unit 5 Enterprise Way
Cheltenham Trade Park
Paragon Service Point Southampton
Anchor House, School Lane
Chandlers Ford, Eastleigh
Paragon Service Point Birmingham
Unit 2B, Forward Park
Paragon Service Point Milton Keynes
Unit 10, Maryland Road
Paragon Service Point Leeds
76 Wellington Street
Paragon Service Point Liverpool
19 Brunswick Street
Paragon Service Point Manchester
73-83 Liverpool Road
Paragon Service Point Middlesbrough
Unit 1 Stephenson Court
Skippers Lane Industrial Estate
Scotland and Northern Ireland
Paragon Service Point Aberdeen
East Tullos Industrial Estate
Paragon Service Point Edinburgh
12/13 Drumsheugh Place
Paragon Service Point Glasgow
539/543 Sauchiehall Street
Paragon Service Point Belfast
Unit 6 West Bank Business Park
West Bank Drive
Click and Collect - Frequently Asked Questions:
How will I know when my Click & collect order is ready?
We'll send you an email when your order is ready.
What do I need to bring to collect my order?
We need to see proof of ID. This can be a current photo driver's licence or passport. We cannot release your order without seeing your ID.
Can someone collect on my behalf?
We're happy for someone else to collect your order, but to prevent fraud, the person you've nominated must present your order number and their own photo ID (passport or photo driving licence).
How long will you hold my order?
We’ll hold your order in store for 14 days.
Which Paragon Service Point branch will my order go to?
When you place your order, you’ll be able to select a branch that’s convenient to you.
What time shall I pick up my order?
Any time after 4pm. Do check the opening times of your chosen branch as they all differ. Find you nearest branch here
I’ve lost my order confirmation email.
Please check the junk mail folder within your email account, as occasionally confirmation emails can end up here.
If you cannot find your confirmation mail, we may still be able to release your order. Bring your photo ID or passport and quote your name and postcode at the reception desk.
To keep your order safe, we don’t let anyone collect on your behalf unless they have your order number and their photo ID.
I haven’t received an email to confirm my order has arrived.
I was unable to collect my click & collect order. When will I be refunded?
As each order is individually printed we cannot offer a refund if it is not collected within 14 days of the order being placed.
I would like to return my click & collect order.
You can return a click & collect order to the same Paragon Service Point branch it was collected from. For further information on our Returns Policy, please click here to read our Terms and Conditions